Frequently Asked Questions.
About Our Products
What is gold-polished silver jewellery?
Gold-polished silver jewellery is jewellery made from 92.5% pure silver and coated with a thin layer of gold to give the appearance of gold jewellery while maintaining the value of silver.
What is the purity of your silver products?
Most jewellery products are made with 92.5 Hallmark Silver, while coins and bars are made with 999 pure silver.
Do your products have a hallmark?
Yes. All eligible jewellery items are Hallmarked to certify purity and authenticity.
Are your products suitable for gifting and weddings?
Yes. Silver jewellery, coins, idols and articles are widely used for weddings, traditional ceremonies and gifting occasions.
Do you sell investment silver products?
Yes. We offer 999 pure silver coins and bars suitable for long-term investment.
Ordering & Delivery
How can I place an order?
Orders can be placed through the website, phone or by visiting the showroom.
Do you offer delivery services?
Yes. Delivery options are available depending on the order.
How long does delivery take?
Delivery time depends on product availability and location.
Can I track my order?
Yes. Tracking information will be provided after order confirmation.
Do you accept bulk or wedding orders?
Yes. Special arrangements are available for wedding collections and bulk purchases.
Gold-Polish Lifespan & Care
How long does gold polish last?
Gold polish lifespan depends on usage and care. With proper care it can last a long time.
How can I maintain gold-polished jewellery?
Avoid water, perfume, chemicals and store the jewellery properly after use.
Can gold polish be reapplied?
Yes. Jewellery can be re-polished to restore its shine.
Can gold-polished jewellery be worn daily?
It is better suited for occasional wear to maintain polish quality.
Silver Vessels & Articles
Are silver vessels made with pure silver?
Yes. Silver articles and vessels are made using high purity silver.
Are silver vessels safe for food use?
Yes. Silver has traditional and hygienic benefits and is commonly used for food serving.
Do silver articles require maintenance?
Yes. Silver may naturally tarnish and should be cleaned periodically.
Can silver articles be customized?
Customization may be available depending on product type.
Payment & Billing
What payment methods do you accept?
Multiple payment options such as UPI, cards, bank transfer and cash may be accepted.
Will I receive a bill for my purchase?
Yes. Every purchase comes with a proper invoice and purity details.
Are taxes included in the price?
Applicable GST and charges will be included as per government regulations.